(806) 748-5292 / If you are in need of immediate assistance, please call the WPS Hotline (806) 747-6491. If this is an emergency please dial 911.

About WPS

Women’s Protective Services of Lubbock is an innovative, battered women’s shelter designed to de-institutionalize shelter living.

In 1997, WPS began a capital campaign to build a new shelter and, by 1999, occupied the facility and expanded the facility by 21,125 square feet. WPS seeks to help families heal and grow into independence and a life free from violence by providing victimized families with a neighborhood atmosphere and their own living space. The facility is a series of quadruplex cottages, comprising 24 independent living units, each with two to three bedrooms, two bathrooms, a living room, dining room, and kitchen. The families have individual bedrooms and bathrooms and share a common cooking area and a living area.

The space includes the WPS Program Center — the administrative and gathering space for WPS support services. The WPS Program Center is a 9,225 square-foot area. It comprises counseling offices, laundry facilities, clinics, intake offices, hotline services, food storage, group counseling rooms for women and children, art therapy and education rooms, a library, community resource services, and administrative offices. The WPS shelter provides a complete healing environment for families who seek protection.

Today, WPS is the only agency that provides crisis intervention, emergency shelter, and support services to battered women and their dependent children in a 10,500 square-mile region serving a population of over 325,000. The WPS target area includes the 12 West Texas counties of Bailey, Cochran, Crosby, Dickens, Garza, Hockley, King, Lamb, Lubbock, Lynn, Terry, and Yoakum. We serve over 3,000 clients a year and offer them shelter and support for as long as needed.
“You can recognize survivors of abuse by their courage. When silence is so very inviting, they step forward and share their truth so others know they aren’t alone”

Jeanne McElvaney

“I now see how owning our story and loving ourselves through that process is the bravest thing we will ever do.”

Brené Brown

“Each time a woman stands up for herself without knowing it possibly, without claiming it, she stands up for all women.”

Maya Angelou


Women's Protective Services of Lubbock

WPS provides the following free and confidential services.
24 Hour, Toll-Free Crisis Hotline
  • Crisis Intervention
  • Telephone support services & information
  • Immediate domestic violence information & referrals
  • Emergency transportation to shelter
Emergency Shelter
  • 24-hour emergency shelter for families
  • Food
  • Clothing
  • Medical and prescription assistance
  • Transportation assistance
  • Safe & secure environment
  • Individual therapy for adults and children
  • Group support meetings for adults and children
  • Parenting groups
  • Play therapy for adults and children
  • Art therapy for adults and children
  • Music therapy for adults and children
Legal Advocacy Services
  • Assistance with knowing your legal rights
  • Assistance with Crime Victim Compensation applications
  • Assistance and advocacy for filing police reports
  • Assistance and advocacy for applying for a Family Violence Protection order
  • Assistance in obtaining legal representation
Regional Outreach & Education Services
  • Domestic violence prevention programs
  • Community trainings about domestic violence
  • Teen dating violence programs
  • Cyber-bullying education
  • Digital safety education
Social Services
  • Assistance, information, and referrals for:
    • Housing
    • Childcare
    • Education
    • Employment
    • Transportation
    • Medical Facilities
    • And other necessary resources
  • On-site job readiness program
    • Resume building
    • Career testing
    • Assistance with continuing Education programs
    • Job searches
    • Transportation assistance
  • Life-skills education
    • Budget building
    • Financial planning
    • Time management
    • Stress management
    • Personal wellness
Food & Nutrition
  • Healthy meals & snacks provided
  • Food preparation classes
  • Food budgets
Battering Intervention & Prevention Program
  • 24-week accountability program
  • Understanding power & control issues
  • Changing attitudes & behaviors about violence